IT・通信カスタマーサービス

情報登録日:2020年9月2日

Account Specialist (Customer Experience)

企業タイプ
ローカル企業
雇用形態
正社員
業種
IT・通信
職種
カスタマーサービス
給与(月額)
S$5,000
勤務国・勤務地
シンガポール(イースト)
就業時間・休日
8:00-17:00

募集要項

Job Title/Role

職種:Account Specialist (Customer Experience)

 

ID:30433

【本求人にご興味があれば、info@reeracoen.sg (日本語対応)にメールするだけ!!】
※IDを明記していただけるとスムーズです

 

□■業務内容 / Job Description■□

Our client is a local BPO company. This role of an Account Specialist involves being responsible for analyzing customer data and gaining insight of the business. You will thrive in working in a dynamic and challenging environment with the focus to build a relationship with clients.

【What will you be working on】
– Analyze and screen databases of prospective SMB advertisers to identify leads/potential advocates
– Make outbound calls to SMBs (Small Medium Businesses) to gain insights about their business to create a pipeline of advocate testimonials and case studies for social media marketing and event purposes.
– Manage advocate portfolios, with responsibility for their active involvement in business events for the program.
– Establish trust and maintain a positive & close relationship with the business owner or a senior executive of the advocate business.
– Maintain and drive the core values of the social media and affiliated program.
– Champion and produce PR releases of the advocates, who have had success in growing their business by using social media products.
– Run online communities of high-value advocates, to create a collaborative learning environment, encourage discussion and engagement with other advocates and social media respectively.
– Provide consultative advice to advocates, to help them grow their businesses across multiple communication channels.

 

□■ 応募要件 / Requirement■□

– Fluent in Japanese (JLPT1 or nearly native) in order to liaise with Japanese clients in Japan
– Preferably BA/BS degree
– Strong interpersonal and communication skills
– Ability to deliver in a fast-paced environment
– Effective time management
– Ability to work independently
– Strong attention to detail
– Strong communication skills, both written and verbal

 

□■ 諸条件/ terms and conditions■□

【給与】
SGD 4,500~5,500

 

■□■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□

本求人にご興味のある方は、下記メールアドレスにご連絡ください。
▼メールでのお申込み・お問い合わせ▼
info@reeracoen.sg (日本語対応)
※お問い合わせIDをご記入頂ければ、社名と詳細の求人内容をお伝えさせて頂きます。
※既にご用意のある方は、和文・英文履歴書、職務経歴書を添付して頂きますと
スピーディに活動を進めることが可能です。

■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□ ■□

上記以外にも複数求人有り。求人紹介も即日可能ですのでいつでもご連絡ください。
※DP保持者向けの求人も多数あります。

Reeracoen Singapore Pte Ltd
Tel: (65) 6557 0135(日本語対応)
EA Licence No. 12C5051
Mail: info@reeracoen.sg (日本語対応)
Website: http://www.reeracoen.sg/jp/
お申込み: http://www.reeracoen.sg/jp/entry/